I asked to talk to a supervisor but then was told it would be 24-48 hours before someone could call me back. However at times it may face problems … The … This company is not yet accredited. We use cookies to give you the best possible experience on our website. They have scheduled the appointments. I opened the unit to discover a blown main fuse. Replacement plastic handles - just two pieces of injection molded plastic - selling from other companies for as little as $10 are $130.00. it was a previous address. My GE microwave, has been running fine, but the door handle has cracked on the bottom. Third appointment was a repeat yet again (but without a call and with repairman showing up). Copyright © 2020 Consumers Unified LLC. No one tests microwave ovens like we do. Unsubscribe easily. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. If the problem persists, use a microwave power indicator to check for other problems. This is why it is important to keep it in perfect condition so that you don’t face any problems in the kitchen. Multi-lingual capacity: There are other less expensive refrigs that are more reliable. Last representative asked why I even made an appointment if I didn't have the parts. Our Profile over-the-range microwave failed after 2 years. I called GE back and was given another repair appointment, again taking a half day off of work, I waited for the technician. These codes represent a GE microwave power failure. This is outrageous. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Model #: CVM2072SMSS It is mechanically similar to - Answered by a verified Appliance Technician We use cookies to give you the best possible experience on our website. No idea how much longer we will have to wait-it seems we are at their mercy. Press "Cancel" or "Clear/Off" if you see an "F" code displayed on your microwave. I have never actually spoken to this person even though I was advised numerous times that she would be calling me. 1.0 out of 5 stars Cafe Combination Cook GE Microwave user manual and machine failed to work. ... Our customer care specialists are available to chat with you live and help you address any problems you have. I have all new GE Profile appliances, all have had service for problems. Why do I have to pay for a service trip when I can fix it with the right part? I can’t even begin to count the number of times I have called GE, waited on hold or call-back, waited for service, and been told I have the wrong case number. ... Cafe vent / microwave. The Adora brand is made exclusively for Home Depot and were sold on its special functions and value. Some GE microwaves are equipped with multilingual control panels and display both Spanish and English. Get free shipping on qualified GE Cafe Countertop Microwaves or Buy Online Pick Up in Store today in the Appliances department. We value your privacy. Nine months into our new home, the microwave push button to open the door broke (with food stuck inside). Much to our dismay, the builder only offered GE appliances. After many calls and waiting hours on hold, service came out and said it was “not repairable“. A link has directed you to this review. GE customer service could not execute a solution in less than 4 weeks. They feature self-cleaning and glass touch controls. (Warranty was for one year!) The rep did say she would send $70 for us to buy a small microwave while waiting. This is more than the cost of a new OTR microwave. You can also win money back by writing a review of your appliance. We had a bad experience with a GE appliance in the past so we went with the most expensive offered, the Profile series. Apparently the customer service keeps insisting I need to schedule a service without offering any kind of help. The GE site: https://appliances.monogram.com/us/specs/ZEB1227SLSS indicates in two places that the built-in trim kit is included (and one place where it is listed as additional), yet GE has confirmed that in fact, the trim kit is an optional add-on with a $325 additional cost. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. Achieve crisp, golden brown results and even heat distribution with a convection cooking setting, and enjoy consistently delicious results with sensor cooking controls that automatically adjust the time and power. I will NEVER buy another GE appliance. The replacement microwave was delivered damaged, in October 2020. Please include me in the class action lawsuit. The over-the-range microwave oven touchscreen has shorted out according to the message on the panel. We aim to provide readers with the most up-to-date information available about today's consumer products and services. They need to do a better job with the door handle. See reviews below to learn more or submit your own review. Special offers: The repairman ($100) said repeated twisting of the wire from the oven to the door (which contains all the electronics) is inevitable with opening and closing. This seems to occur with amazing frequency, when power is available, but nothing comes on at all. I have received numerous automated emails from GE's consumer relations department from a GE consumer relations employee that is allegedly been responsible for my case. This is the second GE microwave that I have purchased in three years. Which could have been a dangerous situation. Samsung De94-02517c Assembly Control Panel. GE … I called GE company and they want to charge $99 to run diagnostics and additional charge for repair. No one tests microwave ovens like we do. GE provides the full range of countertop, over the range and built-in microwaves. Sign up to receive our free weekly newsletter. The contenders are a 36 inch 6 burner from the GE Cafe Series (not Monogram) and the same configuration for the gas range top by Kitchenaid. He arrived and stated that the door of the microwave was causing it not to work and he ordered a new door. Model #JVM7195SK3SS. Be the first one to find this review helpful. Where that address came from is a mystery as we never had GE appliances delivered to that address. Ge Appliances review from Asheville, North Carolina with 14 Comments: I came across some blogs on the GE Cafe line discussing issues. Customers pick and choose which appliances or systems need to be covered. Get buying tips about Microwaves delivered to your inbox. To repair this problem, unclip the plastic cover found above the oven cavity, and check for broken or worn parts. How do I know I can trust these reviews about GE Washing Machines? Enjoy reading our tips and recommendations. GE appliances come with a traditional warranty, but the company also offers extended coverage with a Service Protection Advantage plan from Assurant, GE’s authorized provider of extended warranties. Common solutions for: GE Microwave not heating. A microwave is one of the most used appliances in the kitchen and is used several times a day. You won't believe this...we spent $7K on the Cafe line of appliances. Again taking a half day off of work, I waited for the technician. No he didn't. This experience has been beyond what is reasonable for a customer to experience. ... GE 1.6 cu. Left and right arrows move across top level links and expand / close menus in sub levels. After many hours on the phone and several repair visits, GE agreed to replace it. However, after further searching, one was found, and would be delivered. $130.00! Troubleshooting the touch pad is easy in most cases. In a microwave there is a rotating motor below the plate which is responsible for the rotation of spinning plate. Our dog had a heart attack and died the first day we operated it. Hold times are long. No question of replacing the wire; we would have to order a new door, for nearly $400 plus $200 for installation, which requires 2 service technicians. We use it maybe 4 or 5 times a day. Combination ovens: Which could have been a dangerous situation. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Limit 1 per order. In 2012 we purchased a GE microwave for around $500.00. The freight company was not authorized to change the address in the system, so another call to GE. ET Saturday–Sunday: 8 a.m.–6 p.m. ... GE should provide the replacement part FREE OF CHARGE for their design problems. He advised us to get one with the controls beside, not in the door. Two days later the microwave started producing a burning smell whenever we used it. My ice maker also broke after only a few years of use. 01 - Diode. We are now at three weeks without our microwave being fixed and I have spent HOURS on hold trying to get to a resolution. I took a half day off of work waiting on a repair technician. It lasted with moderate use until 2017 at which point, it almost burned our house down due to malfunctions of internal parts. For information on GE Appliances Recalls, please visit our recall site: www.geappliancerecall.com.www.geappliancerecall.com. Microwave plate does not spin. I was only able to schedule an appointment through an automated system. START A LIVE CHAT CALL 1-800-269-2609. The site navigation utilizes arrow, enter, escape, and space bar key commands. GE Cafe 36" microwave, touch pad bad, touch pad bad, relacement parts over $750 for touch pad assembly and over another $400 for main control panel, and I looked up prices online myself, are they kidding? Start doing it yourself with the confidence that comes with 100+ years of experience. Get free shipping on qualified GE GE Profile GE Cafe Microwaves or Buy Online Pick Up in Store today in the Appliances department. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. Microwave Oven Troubleshooting Let us show you how to fix it yourself. Within 18 months the GE Microwave will shut off or stops heating. Parts were ordered and new date was set for one week later. Literally. Unlike other appliance they always have customer service helping to see and figure out what might be wrong to the appliance. Days later, repairman breaks door trying to get food out. The technician came out and replaced a switch. Removable oven rack: The rep said this is the timeframe they "quote" for a callback but she didn't know when anyone would actually call. Register this Appliance. There are several ways to save money on your GE purchase including claiming rebates and choosing on-sale items through the website. We considered both the Jenn-Aire Pro Style and GE Cafe appliance suites, due to their comparable costs and features. The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. He arrived and replaced the door. I will never buy GE again. I have heard that Kitchenaid is a solid choice and GE does an excellent job at "heat". GE microwave troubleshooting The table lists possible simple malfunctions of the microwave oven and methods for their correction, available to virtually all users … We have, in fact, purchased the oven and are awaiting its installation, and I have other experience with GE Monogram appliances so I expect this to operate well. The company believes in innovation and elegant design that transform a home into a modern, sleek and efficient place to live. Their service department and Customer Relations department is disorganized and incompetent. Email, 8 possible causes and potential solutions, 4 possible causes and potential solutions, 3 possible causes and potential solutions, 7 possible causes and potential solutions, Glass Tray, Coupler & Support Roller Parts. JVM3160RFSS Owner's Manual. Me: "Your website says it's included, and is in a section with other features that are in fact included but not additional fees"; GE: "We have confirmed that the trim kit costs extra". Café microwave ovens offer convenient cooking in just one touch. The GE JVM6175 has all of the convenient controls that most people seem to want in a microwave, and it heats more evenly than other over-the-range … The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. A microwave's typical lifetime is 9 to 10 years. GE will provide any part of the range which fails due to a defect in materials or workmanship. One day it suddenly died. For more information about reviews on ConsumerAffairs.com please visit our Mechanical problems cause erratic behavior in microwaves. Schedule Service . Its about a $300 repair. GE agreed to sell me a new microwave at a discounted price, which I agreed to. GE® 1.6 Cu. You will need to have the main contol board replaced. Adhesive Parts Axle, Roller, ... Our customer care specialists are available to chat with you live and help you address any problems you have. Ask a customer care specialist We have a trained team ready 24/7 to answer your questions and help you get back on track. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Unfortunately GE is the only company that makes a microwave in the same colour as our range. Many control features: GE has more than 100 years in the industry and provides a wide range of home appliances. We built a new home in 8/19. Either way, we will never buy GE appliances again. All Refrigerator Support Articles GE denies that the microwaves are defective and denies that it did anything wrong. ConsumerAffairs is not a government agency. We purchased our Adora over-the-stove microwave oven from Home Depot. Again, appointment canceled and part was ordered from third party. Already ordered? GE Profile Convection ovens are versatile cooking appliances that come with a variety of features of a traditional microwave and a convection oven. Microwave Error, Fault or Function Codes. ... GE 1.6 cu. There is a clear design defect here and the company's solution to it is to charge $130 for the plastic replacement part. Two years ago, we purchased a new, counter-depth GE Cafe Refrigerator and paired it with a suite of Jenn-Aire Pro Style appliances: a Duel Fuel, Convection Range, Steam Dishwasher (stainless steel tub) and above-the-stove Microwave. Recall Information. But you get the picture. On 10/23/20, I received a phone call from the freight company that the microwave was being delivered the following day, but they had the wrong address! Many models include a removable oven rack to lift the food off the bottom of the microwave to allow for more even heating. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Verified Purchase. There are only 2 of us living at home. My problem is with a GE Cafe over the range microwave/vent. ft. Countertop Microwave in Stainless Steel with Sensor Cooking $ 164 00 $ 164 00. Get performance ratings and pricing on the Café CVM9215SLSS microwave oven. All parts for this microwave are priced out of this world. Page 31: Accessories I am still waiting for a new microwave! We’ll start sending you the news you need delivered straight to you. ft. Countertop Microwave in Stainless Steel with Sensor Cooking $ 164 00 $ 164 00. ET Apply to become an Authorized GE … I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. GE WB56X10822 Touchpad and Control Panel Microwave. We don't even have a dog. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. As of this point, I plan on never purchasing another GE product nor can I in good conscience recommend to anybody that would inquire, purchasing a GE product. Ft. Built-In Microwave Oven model #ZEB1227SLSS. Potential buyers, please beware of this issue. You will need to reset the time of day if you perform a hard reset. Shipping all 7 days! That evening, we noticed that the internal light would not shut off when we closed the microwave door. I will never buy another one. The recall includes GE combination microwave and conventional built-in wall ovens sold under the following brand names: GE, GE Profile and Kenmore. Get performance ratings and pricing on the GE Cafe CEB1599SJSS microwave oven. Reviewed in the United States on September 17, 2018. Use your oven's electronic touch pad to choose the cooking program. The codes will clear from the display and your microwave will now continue operating like usual. Perform a hard reset. Standing straight in front of it, just pulling regularly. GE at the time of service. A fantastic tech post from Brother in The Craft, binthere222: In my case, I have found the easy solution to the numerous Dead Advantium posts I have seen. The entire call took 57 minutes. They're not even two years old by the way. GE appliance are not quality products. I went out and purchased a $50.00 microwave from Walmart. … My ge cafe microwave which is 2 years old stopped working the clock works the panel lights up but does not respond - Answered by a verified Appliance Technician. GE WB56X10826 Touchpad and Control Panel. The customer service I received has been bad to say the least and the product even worse. GE manufactures a top-range line of combination microwave and full-sized convection ovens. Unsubscribe at any time. FAQ. The plan covers parts and labor for appliance repairs for an extended period. A search for a replacement fuse at the GE parts website was startling! During this limited one-year warranty, GE will also provide, free of charge, all labor and in-home service to replace the defective part. Purchased a newly built home in September 2018 with new GE Appliances installed. Shop by GE Microwave Parts. This is a 20 Amp fast-blow standard glass fuse. I recently had a GE over the range microwave fail..no power. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Manufactured August, 2013 - Present. For the period of one year from the date of the original purchase. I have had 8 handles break off in the last few years including the one in my house with me pulling the door open. Plug the GE microwave back into the wall power supply to reset any anomalies with the microwave’s memory. Join Repair Clinic's VIP email list … Someone should go to jail. After they discovered it was not repairable, they denied the ”replace it” part and reimbursed the money for the policy. Thank you, you have successfully subscribed to our newsletter! Two hours after he left, the microwave stopped working. It is used to heat food and also cook it throughout the day. Our content is intended to be used for general information purposes only. Quick-function buttons are featured on several GE models including "Add 30 Seconds," "Child Lock," and "Auto Defrost.". I purchased GE cafe appliances for my kitchen remodel, replacing the GE appliances that were 12 years old, They were installed in April 2010, 18 months ago. But I cannot understand their reluctance to acknowledge this error on their site. I called GE and was given another repair appointment. Limit 1 per order. The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. New appointment was set for an additional week. The replacement lasted until March of 2020, at which point it started tripping our breaker. Model JVM3160FS3SS. This review is related to the Monogram 2.2 Cu. When buying new appliances in the future, we will ask who services their warranty! Day before that appointment, I got a call canceling my appointment due to the part being on backorder. View Specs. I called to see if someone can help me figure out why my built in microwave is running but no heat. GE Appliances Support Articles by Product Category Browse GE Appliances' official support documentation for owners of GE refrigerators, ranges, microwaves, ovens, dishwashers and other GE appliances. What!! I have all GE Cafe appliances and they all have problems. We value your privacy. Well now, 3 years later, this "exclusive" model's glass fogs up when we use it. The lawsuit alleges that General Electric Company (“GE”) sold certain GE-branded microwave ovens that contained defects such that the glass on the door of these microwaves may break or shatter spontaneously. Repeated application of user manual 3 steps to set combination roast and temperature failed. That was the fix for my problem. START A LIVE CHAT. GE Appliance Service 1-800-GECares (1-800-432-2737) Monday–Friday: 7 a.m.–10 p.m. You may see F1 through F6, or F10, which represent function or fault codes, displayed for GE technicians. Its location on this page may change next time you visit. Most machines that do not have a rotating tray encounter this problem. Also, by the way, when we turn on the fan to highest, it sounds like an express train hurtling through our kitchen. Pull the plug out of the wall power supply, and wait a moment. Unsubscribe easily. Full selection: As a landlord I have about 20 GE microwaves. All Rights Reserved. It is plugged into a dedicated outlet. Ft. Over-the-Range Microwave Oven. Calls to GE's consumer line have been disappointing. The wire often breaks within its insulation: a bad design fault.

ge cafe microwave problems

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ge cafe microwave problems 2020